Refund Policy
At Yellow Brick Road Media, we believe in clear expectations and fair treatment for every client. Because our services involve scheduling, preparation, and media production, the following refundterms apply.
Refund Eligibility
Refund requests are accepted before the scheduled interview or service has been delivered. Once an interview has been recorded, produced, or a service has been fully delivered, refunds are no longer available.
Rescheduling
Clients may request to reschedule their interview with reasonable notice. We will accommodate
scheduling changes whenever possible.
Non-Refundable Work
Any work already completed, including preparation, booking, or production, is considered
non-refundable.
How Refunds Are Processed
Approved refunds are processed through the original payment method. Payment processing fees
charged by third-party providers are non-refundable.
Terms of Service
By purchasing or engaging with services from Yellow Brick Road Media, you agree to the following
terms.
Services Provided
Yellow Brick Road Media provides media-related services including podcast interviews, media
appearances, promotional content, and author-focused exposure services. Specific deliverables vary
depending on the selected service.
No Guaranteed Results
While we aim to provide professional media experiences, we do not guarantee specific outcomes,
audience size, sales, rankings, or media performance.
Client Responsibilities
Clients agree to provide accurate information, attend scheduled interviews on time, and communicate
professionally. Failure to attend without notice may result in forfeiture of services.
Payment
All payments must be completed in advance unless otherwise agreed in writing.
Intellectual Property
Clients retain ownership of their original content. Yellow Brick Road Media may use excerpts or clips for
promotional purposes unless otherwise requested in writing.
Privacy Policy
Yellow Brick Road Media respects your privacy and is committed to protecting personal information.
Information We Collect
We may collect names, email addresses, payment information, and basic author or business details.
Payment information is processed securely by third-party providers and is not stored on our servers.
Use of Information
Information collected is used to deliver services, communicate with clients, process payments, and
improve our offerings.
Data Protection
We take reasonable steps to protect personal information and do not sell or share client data except as
required to provide services.
Service Description
Yellow Brick Road Media helps authors share their stories through professional media opportunities.
Services may include podcast interviews, media features, interview coordination, and content
distribution across media platforms. Services focus on visibility and storytelling without guaranteed
outcomes.
Contact Information
For questions regarding services, scheduling, or policies, please contact: